Frequently Asked Questions
Everything you need to know about your Renue By Science order.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return label.
Are your materials sustainably sourced?
Yes, Renue By Science is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.